Policy

1. Terms of Service

By using our website and placing an order, you agree to comply with our terms and conditions.

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  All product descriptions, images, and prices are subject to change without notice.
  
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  We reserve the right to refuse or cancel any order for any reason, including suspected fraud or incorrect information.
  
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  You are responsible for providing accurate shipping, billing, and contact details when making a purchase.
  
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  Unauthorized use or duplication of our website content, designs, or images is strictly prohibited.
  

2. Privacy Policy

Your privacy is important to us.

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  We collect information (such as your name, email, shipping address, and payment details) only for order fulfillment and customer support purposes.
  
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  We do not sell, trade, or rent your personal data to any third party.
  
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  All transactions are processed through secure payment gateways to protect your information.
  
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  You may contact us anytime to review, update, or delete your personal information from our records.
  

For more details or specific requests, email us at [support@infiniv.co].

3. Refund & Return Policy

We want you to love what you ordered.

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  You may request a return or exchange within 14 days of receiving your item.
  
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  Items must be unused, in their original packaging, and in the same condition as received.
  
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  Certain items such as personal-use electronics, hygiene products, or sale items may not be eligible for return.
  
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  Refunds will be processed once the returned item is received and inspected.
  
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  Shipping fees are non-refundable unless the return is due to our error or a defective product.
  

To start a return, please contact [support@infiniv.co] with your order number and reason for return.

4. Shipping Policy

We process and ship orders Monday through Friday.

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  Orders are typically processed within 1–3 business days after payment confirmation.
  
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  Delivery times vary depending on destination (usually 7–14 business days for standard international shipping).
  
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  Tracking details will be provided once your order has been shipped.
  
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  We are not responsible for delays caused by customs, natural events, or carrier issues beyond our control.
  

5. Payment Methods

For your convenience, we accept the following secure payment options:

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  Credit / Debit Cards (Visa, MasterCard, American Express)
  
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  PayPal
  
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  Shop Pay / Apple Pay / Google Pay
  
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  Other local or international gateways as available at checkout
  

All payments are securely processed, and we never store your credit card information.