Refund policy

We want you to love what you ordered.

• You may request a return or exchange within 14 days of receiving your item.

• Items must be unused, in their original packaging, and in the same condition as received.

• Certain items such as personal-use electronics, hygiene products, or sale items may not be eligible for return.

• Refunds will be processed once the returned item is received and inspected.

• Shipping fees are non-refundable unless the return is due to our error or a defective product.

To start a return, please contact support@infiniv.com with your order number and reason for return.